Enabling Scheduling

Scheduling lets your customers book a call or meeting with your team without leaving your help center or chat widget. Everything is managed from the Scheduling section in the admin.

Turning it on

1. Go to Scheduling in the left nav.
2. Click the Enable toggle.
3. Convot provisions the scheduling backend (this takes a few seconds). Once complete, the full scheduling UI appears: Bookings, Meeting types, and Settings tabs.

What enabling unlocks

Once scheduling is on, you can:

• Create meeting types (30-minute call, 60-minute demo, etc.).
• Set availability hours for your team.
• Connect Google Calendar to block busy times and generate Google Meet links.
• Share a public booking page with customers.
• Send a booking card from inside a chat conversation.
• Show a Book section in the widget.

Disabling scheduling

Toggle the Enable switch off at any time. This stops new bookings from being made but doesn’t delete your existing meeting types or booking history. You can re-enable later and everything is still there.

Next steps

• Creating meeting types - define what customers can book.
• Setting availability - control when you’re bookable.
• The public booking page - share your booking link.