The Public Booking Page

Your public booking page is a hosted page where customers can browse your meeting types, pick a slot, and confirm a booking - all on your help center domain, no extra tool needed.

Where it lives

The booking page is at:

https://<your-slug>.convot.help/en/book

Or on your custom domain:

https://help.yourapp.com/en/book

Find and copy the link from Settings → Apps → [your app] → Public site.

What customers see

1. The page lists your active meeting types with name, duration, and description.
2. The customer picks a meeting type.
3. A calendar appears showing available slots in the customer’s local timezone.
4. The customer picks a slot and fills in the booking form (name, email, any custom fields you’ve configured on the meeting type).
5. They confirm. A confirmation page appears and they receive a confirmation email with the meeting details, calendar invite, and reschedule/cancel links.

Sharing the link

Put the booking link anywhere your customers might want to schedule a call:

• Your help center’s header or footer.
• Your support widget (enable the Scheduling section under Chatbox Appearance).
• Auto-reply messages that mention your onboarding calls.
• Your Shopify App Store listing page.

Showing booking in the widget

You can also enable a Book tab in the chat widget:

1. Go to Settings → Apps → [your app] → Chatbox → Appearance.
2. Under Widget sections, toggle on Scheduling.
3. Optionally choose between showing it as its own Book tab or as a section on the Home screen.
4. Save.

When the scheduling section is on, customers can book a call without leaving the widget.

Checking your bookings

All bookings - whether made from the public page, the widget, or a booking card in chat - appear in Scheduling → Bookings tab. Filter by upcoming, past, or cancelled.

Next steps

• Enabling scheduling
• Creating meeting types
• Setting availability
• Booking a meeting from inside a chat