Convot vs. Crisp and Intercom

If you’re coming from Crisp or Intercom, Convot will feel familiar - but it’s built around a few deliberate differences.

What’s different

• Built for Shopify app developers. Merchant revenue, plan, and churn signals show up next to the conversation, so support and growth aren’t in separate tools.
• One platform, not five. Live chat, AI agent, help center, changelog, roadmap, status, and scheduling share one inbox, one contact list, and one widget - instead of being separate products or paid add-ons.
• Cross-feature awareness. The AI agent knows about your changelog, roadmap, and scheduling, so it can point a customer to a shipped update or a planned feature instead of just deflecting.
• An AI agent that knows when to stop. It answers from sources you curate and abstains when unsure, rather than guessing.
• Per-app structure. Each product gets its own widget, docs, changelog, and roadmap while your team works from a single shared inbox.

Migrating your data

You don’t have to start from scratch. Convot can import from your existing tools:

• From Crisp - bring over your conversations and content. Convot even renders Crisp’s article syntax, so imported help articles look right.
• From Sleekplan - bring over your roadmap posts, votes, changelog, and comments.

See the Migrating to Convot collection for step-by-step import guides.

Next steps

• Quickstart - get live first, import later.
• Migrating to Convot collection - move your existing data across.