Getting Started
New to Convot? Set up your workspace, install the chat widget, and send your first reply.
6 articles
What is Convot?
Convot is an all-in-one customer support and engagement platform built for Shopify app developers - live chat, an AI agent, help center, changelog, roadmap, status page, scheduling, analytics, and Shopify revenue context, all in one inbox.
Quickstart - go live in 5 minutes
Sign up, set up your workspace, install the chat widget, and send your first reply - the whole flow end to end.
Core concepts - Organization, App, Conversation, Contact
The four building blocks of Convot and how they fit together.
Inviting your team
Add teammates to your organization, assign roles, and manage who can see what.
Choosing your channels
An overview of every Convot channel - chat, email, help center, changelog, roadmap, status, and scheduling - and when to turn each one on.
Convot vs. Crisp and Intercom
How Convot is different - and how to migrate your existing data over.