Roadmap
Run a public feature board where customers vote, comment, and suggest ideas - with your own custom status columns.
9 articles
Creating Roadmap Items
Add items to your roadmap from the admin panel, set a status, write a description, and control visibility.
Custom Statuses
Custom statuses are your roadmap's kanban columns - give them your own names, colors, icons, and choose which ones appear on the public board.
The Public Roadmap Board
The public roadmap is a Canny-style board where customers can see your planned features, vote on them, read descriptions, and browse by status.
Votes and Comments
Users vote on roadmap items and leave comments - your team can reply officially, pin important comments, and moderate what's visible.
Letting Customers Submit Features
Enable feature submissions so users can suggest ideas from the public board - they fill in a title, description, and optionally attach up to 4 images.
Moderating Submissions
Review incoming feature requests from customers, edit them for clarity, assign a status, and decide what goes live on the public board.
Roadmap in the Widget
Enable the Roadmap section in your widget so users can browse and vote on features without leaving your app.
Shipping a Roadmap Item
Mark a roadmap item as shipped - it moves to the Shipped status, becomes visible on the public board, and emails everyone who voted.
AI Roadmap — Automatic Feature Request Mining
Let AI scan your resolved support conversations and surface feature requests automatically, ready for you to review and publish.