Widget Customization
Match the Convot widget to your brand - colors, position, sections, greetings, availability, and translations.
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Colors and Branding
Change the widget color, layout theme, and color mode to match your brand.
Launcher and Position
Control where the chat bubble sits on the screen and whether the availability tooltip shows.
Section Toggles - Help, Messages, Changelog, Roadmap
Control which sections appear inside the widget - Help, Messages, Changelog, Roadmap, Status, and Scheduling.
Welcome Message and Greeting
Set the welcome message visitors see when they first open the widget, and the away message when your team is offline.
Availability Display
How online, away, and offline availability is shown to visitors in the widget, and how to control it.
Languages and Translation
Convot has two language systems - help-center content in up to 12 languages, and live AI translation of chat across 60+ languages.
Chatbox Behavior Settings
Configure the default section, home screen, visitor prompts, away message, hide rules, Knowledge Base mode, and multi-conversation settings for your widget.
Chatbox Restrictions
Hide or block the chat widget using vacation mode, URL allowlists or blocklists, country codes, locale codes, and IP addresses.