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Your Account
Manage your personal profile, password, availability, and notification preferences.
4 articles
Profile and password
Update your display name, email, phone, profile photo, and change your password.
Agent availability
Control when you appear online - force offline, auto-available, and a per-day work schedule.
Notification preferences
Choose how Convot alerts you - desktop notifications in your browser, and per-event push notifications in the mobile app.
Choose how contacts are named
Show customers by their name, company or store name, domain / ID, or email across your inbox and your notifications.