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Canned Responses (Shortcuts)
Save your most common replies as shortcuts and insert them in conversations with a slash command.
3 articles
Creating a Shortcut
Save a canned response as a shortcut so your team can insert it with a slash command in any conversation.
Using Shortcuts in a Reply
Insert a saved shortcut into a conversation reply using the slash trigger or the Shortcuts panel.
Per-App Shortcuts
Shortcuts are scoped to a single app - here is what that means and how to manage them across multiple apps.