New
Get notified in Slack
Convot can now post to your Slack channels when the things you care about happen — so your team stays on top of conversations and revenue without living in the inbox.
Set it up in Settings → Integrations → Slack: paste a Slack Incoming Webhook URL, pick your events, and you’re live.
- Route by channel — send escalations to #urgent and new chats to #support, each channel with its own events.
- The moments that matter — new conversations, frustrated customers, AI answers marked unhelpful, engineering escalations, feature requests, and bookings.
- Revenue, end to end — installs, churn, upgrades & downgrades, trial conversions, MRR milestones, and churn-risk alerts, pulled from your Shopify Partner data.
- Filter the noise — post only unassigned conversations, or only high-value merchants above an MRR you choose.
- Preview before you rely on it — send a sample of any event to your channel in one click.