Mobile App
Push notifications
Get a push notification on your phone the moment you are assigned or mentioned in a conversation.
The whole point of the mobile app is that you do not have to watch the inbox. Convot pushes a notification to your phone when something needs you, so you can step away and still respond fast.
The Convot agent app is available now on the App Store and Google Play.
What triggers a push
You get a push notification when:
- A conversation is assigned to you.
- A teammate @mentions you in a private note.
- A new message arrives in a conversation you are assigned to.
You do not get pushed for every message in the workspace - only the ones that are yours or that name you. This keeps the app quiet enough to leave notifications on.
Turning on permission
The first time you sign in, the app asks for permission to send notifications:
- Tap Allow when your phone prompts you.
- The app registers your device with Convot automatically.
If you tapped “Don’t Allow” by mistake, you can re-enable it in your phone’s settings:
- iPhone: Settings > Notifications > Convot > Allow Notifications.
- Android: Settings > Apps > Convot > Notifications.
Push registration is per device. If you sign in on a new phone, allow notifications there too. Signing out of the app removes that device’s registration so you stop getting pushes on a phone you no longer use.
Tapping a notification
Tapping a push opens the app straight to that conversation, so you can read the full thread and reply in one tap. If the app was closed, it launches and navigates there once it loads.
Quiet hours and availability
Setting yourself to offline in the app (or on the web) does not silence pushes on its own - assignment and @mentions still reach you because they are directed at you specifically. To go fully quiet, use your phone’s own Do Not Disturb or mute Convot’s notifications in your device settings.
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